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Writer's pictureBOLT Safety

Crisis Support

Here is a list of crisis support resources you can access in times of emergencies, including helplines and websites.





RESOURCE DATABASES



CRISIS LINES


Canada: Salal Sexual Violence Support Centre (formerly the WAVAW Rape Crisis Centre)

Call: (604) 255-6228

About: "We are a feminist, anti-oppressive, decolonizing sexual violence support centre operating on unceded Coast Salish Territories. We provide support services to survivors of sexualized violence who have shared experiences of gender marginalization: cis and trans women, Two-Spirit, trans and/or non-binary people. We advocate for social and systemic change through education, outreach and activism." This includes a 24-hour crisis and info line, hospital, police, and court accompaniment, and counselling.


We interviewed the Salal team to learn more about how they support survivors. Stay tuned for the video!


USA: RAINN Sexual Assault Hotline

Blurb: "National Sexual Assault Hotline. Free. Confidential. 24/7."

Website: rainn.org

Call their helpline: +1 (800) 656-4673


Vancouver, BC: DTES Women’s Centre

Blurb: “DEWC is one of the few safe spaces within the Downtown Eastside exclusively for self-identified women and their children”

Website: dewc.ca

Call: 604-681-8480


Crisis Services Canada

Blurb: “If you’re thinking about suicide, are worried about a friend or loved one, the Canada Suicide Prevention Service is available 24/7”

Call: +1 (833) 456-4566


Canada: Kids Help Phone

Blurb: “Kids Help Phone is Canada’s only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.”

Call: +1 (800) 668-6868


Battered Women’s Support Services

Blurb: The BWSS provides many support services for survivors, including their 24/7 crisis line, transition houses and shelters.

Website: bwss.org

Call: (604) 652-1867 or +1 (855) 687-1868


Hope for Wellness 24/7 Help Line

Available to all Indigenous peoples across Canada who are seeking immediate crisis intervention

Call: 1-855-242-3310


MENTAL HEALTH SUPPORT


CHIMO Community Services

Phone: +1 (604) 279-7077

About: CHIMO provides a variety of services, and aid people in crisis by providing safe housing, crisis counselling, and more!


The CHIMO team gave us a tour of their counselling offices and also talked to us in depth about their services. Stay tuned for the videos!


SHELTERS

We do not provide the addresses of these women's shelters in order to protect the safety of their staff and users. To learn more about each one, call them at the listed number or visit their website.


Vancouver Rape Relief and Women’s Shelter

Call their 24-hour crisis line: (604) 872-8212


Vancouver, BC: Kate Booth House

Call: (604) 872-7774


Vancouver, BC: Powell House

Call: (604) 683-4933


Vancouver, BC: Bridge Shelter

Call their 24-hour Crisis Line: (604) 684-3542


Vancouver, BC: Helping Spirit Lodge

For Indigenous women and their children

Call: (604) 872-6649


Surrey, BC: Shimai Transition House

For women escaping violent relationships who use drugs or alcohol

Call: (604) 581-9100 or 1-877-581-9100


Surrey, BC: Ama House

For women aged 55 and above

Call: (604) 542-5992


LEGAL HELP


Government of BC: Victim Services & Violence Against Women Program Directory

View the directory here.


Vancouver Rape Relief and Women’s Shelter

In addition to having a shelter, they also provide advocacy to the police for survivors, among other services: learn more.


Prabhpreet K. Sangha at Lehal Law

Prabhpreet K. Sangha is an attorney at Lehal Law in Surrey, BC, practicing immigration law and representing a lot of vulnerable immigrants. The firm accepts Legal Aid clients that can't afford a lawyer, including victims or survivors of employer abuse or family violence. Individuals that need legal guidance can reach Ms. Sangha at pksangha@lehallaw.com


The Justice Centre at Battered Women's Support Services (BWSS)

Access information about their legal resources here


POLICE REPORTING


Vancouver Police Department (VPD)

The VPD team gave us permission to share this informative resource to understand the process of reporting a crime (refer to their website for the most updated information):


Some key points mentioned on their website: What to expect when making a police report

  1. When you first call police, a civilian call-taker will ask you for some basic information, and a police officer on patrol will be assigned to investigate.

  2. An officer, usually in uniform, will meet with you in person and ask you basic details of what happened to you.

  3. With your permission, the officer will call an ambulance to transport you to a hospital.

  4. Depending on the nature of the sexual assault, you may be asked to have a sexual assault examination at the hospital, given by a trained doctor or nurse. The exam will help preserve DNA evidence that could assist with the investigation.

  5. To preserve DNA evidence, the officers may ask you to provide the clothing that you were wearing at the time of the assault.

  6. You will be asked to come to the police station to provide details of what happened, which will be recorded.

  7. You will be provided with contact information for Victim Services, or the police officer can provide a referral to Victim Services on your behalf.

  8. With your input, a plan to ensure your safety will be put in place, whether the suspect is known or not known to you.

  9. Your report will be reviewed by a sergeant from the Sex Crimes Unit. Depending on a number of factors, a detective from that unit may be assigned to your file and will continue to investigate it.

  10. You will be kept updated on the progress of the investigation. If you have a support worker, they can also contact the investigator for you.

COMMUNITY POLICING CENTRES


Chinese Community Policing Centre

About: The Chinese CPC provides a variety of services, including community-based victim services, to people who have experienced crimes like domestic abuse or violence. Their team specializes in providing culturally-sensitive services to members of the Chinese and Chinese immigrant community in Vancouver.


We interviewed the Chinese CPC to learn more about their work. Stay tuned for the video!


Strathcona Community Policing Centre

About: "The Strathcona Community Policing Centre involves local citizens in partnership with the police, working together to create crime prevention and safety programs and foster community engagement right here in the neighbourhood."


We interviewed the Strathcona CPC to learn more about their work. Stay tuned for the video!


COPYWRITING SERVICES FOR SURVIVORS


itsharpo collaborations offers copywriting services for survivors hoping to craft various forms of writing material. Their service can support survivors with their victim impact statements or writing out their appeals. To learn more and get in touch, visit their website at www.itsharpo.com


Know a resource that should be listed on our database?

Send us an email at info@boltsafety.org

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